Dulcet Sdn. Bhd.

Ordering online from us is very easy. Simply choose the items you wish to purchase, and e-mail us your contact information (name, ic number, telephone number and home address) to hn-shop@hotmail.com or through facebook HnOnline Shop (Click Here). Remember, please alert us when you have made your purchased by contacting directly +6738194458

For the mean time, we do not accept orders outside Brunei Darussalam. Check our site back in the future.

Please be reminded that, all items are being priced in Brunei Dollars. (BND)

Payment

We do not accept paypal payment. You can pay upon collection on your items. You may read the terms and conditions here.

Cancellations

Cancellations are not allowed once booked. Otherwise, you might be blacklisted and you cannot buy any of our items in the future.

At HN Online Shopping. customers' satisfaction is our first goal and priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchased items.

You can do booking on any of our items. Upon completion of booking, please provide your name, telephone number, identity number and home address. We have rights to cancel your booking.

We do sell pre-order items. It means, the items are not in stock. However you can book the items and you can pay the items once arrived. Also, we have rights to cancel your booking and our booking from our supplier (it depends on the quantity).

Items are not returnable and not exchangeable (with other type of products) after you have received your purchased items. However, in certain situation, you might be able to exchange your purchased items with new ones if you the items are broken within 3 days upon your collection.

For the mean time, we do not do any shipments. We do not do "door to door" services. However, we do another method called "set up a meet point". You might be charged if you have chosen to use "Set up a meet point" as low as $2. In the future, we will do "door to door" services.

Your personal information like telephone number, identity card number, home address and similar things like those are confidential. We are not going to expose your personal information as we are using those information to fulfill your order and to communicate with you about your order only.

If  your questions or comments are related to our site, do not hesitate to e-mail us at hn-shop@hotmail.com

We are on facebook. You can search us on facebook "HnOnline Shop" or hn-shop@hotmail.com.